SHOPPING INFORMATION

How do I place an order on zoeeindia.com?

Browse our curated collection, select your favorite products, add them to your cart, and complete your purchase through our secure checkout.

Do I need to create an account to shop?

No, you can checkout as a guest. However, creating an account lets you track orders, save addresses, and get special offers.

How can I track my order?

Once your order is shipped, you'll receive a tracking link via email or SMS. You can also log in to your account to track your order status.

What if the product I want is out of stock?

Join the waitlist or click "Notify Me" to receive alerts when it's back. We’re restocking our bestsellers regularly!

Do you offer international shipping?

Yes! We deliver worldwide. Shipping costs and delivery timelines vary by location and will be shown at checkout.

PAYMENT INFORMATION

What payment methods are accepted on zoeeindia.com?

We accept all major credit/debit cards, UPI, Net Banking, Wallets (Paytm, PhonePe), and Cash on Delivery (within India).

Is your payment gateway secure?

Yes. Our site uses SSL encryption and trusted payment partners to ensure your information is always protected.

Why did my payment fail?

Common reasons include incorrect details or poor connectivity. Please try again or reach out to your bank.

Can I use two payment methods in one transaction?

Unfortunately, we currently support one payment method per order.

I paid but didn’t get a confirmation. What should I do?

Please check your spam folder first. If you still haven’t received it, email us with your transaction ID and we’ll help right away